Iraq Telecommunication and Postal Company (ITPC) is the incumbent wireline service provider in Iraq. In 2005 TP was awarded the project to completely overhaul ITPC's antiquated postpaid billing system.
The scope of work included an LHS billing and customer care system running on the latest Sun platform, with interfaces to more than 200 remote exchanges. TP was also responsible for the supply and installation of Xerox and Pitney Bowes production printing and enveloping machines.
The project included furnishing a data centre with state-of-the-art equipment including under floor air conditioning, card access security system, automatic fire system, generators, and 8 hour UPS.
The entire hardware deployment (servers, network components, printers, enveloper) was staged at TP's Jebel Ali logistics facility before shipping to the client. The network components included 2x Cisco 6509E core switches, 250 x Cisco 1841 routers for remote sites and 14 x 7204 for provincial operations.
TP value-add solutions and services:
- On-site and remote support
- Trainings
- BGA
- TT (Trouble Ticketing)
TP is providing ongoing support and consultation on an adhoc basis.